About Harven Leather!
What makes Harven Leather products unique?
At Harven Leather, we specialize in 100% genuine full-grain and antique leather products. Our craftsmanship combines traditional techniques with modern designs to create durable, timeless accessories. Each piece, from our leather bags to minimalist wallets, is handcrafted to ensure premium quality and a unique character that gets better with age.
Do you use real leather for your women’s collection?
Yes, our entire women’s collection, including our “Leather Bags & Wallets for Women,” is made from high-quality, authentic leather. We focus on full-grain and distressed leather types to provide products that are not only stylish but also incredibly resilient and long-lasting for everyday use.
Why should I choose full-grain leather bags and wallets?
Full-grain leather is the highest quality part of the hide, making it the most durable and breathable material available. Unlike mass-produced synthetic bags, Harven Leather’s full-grain products develop a beautiful patina over time, making each wallet and bag a one-of-a-kind investment for your wardrobe.
Payments
What payment methods do you accept?
We currently offer two convenient payment options: Cash on Delivery (COD), where you pay when you receive your order, and Direct Bank Transfer for secure upfront payments.
How does Direct Bank Transfer work?
Once you select this option at checkout, our bank details will be shown. Please send the payment and share a screenshot of the receipt with our WhatsApp support to confirm your order.
Is Cash on Delivery available across Pakistan?
Yes, we provide Cash on Delivery (COD) services nationwide. You can safely pay for your handcrafted leather products at your doorstep.
Your Account & Orders
How can I track my order?
Once your order is shipped, you will receive a tracking ID via email. You can also log in to your account to view the real-time status of your delivery.
What are your shipping charges?
We offer competitive shipping rates across Pakistan. Delivery details and any applicable charges are calculated at checkout based on your location.
Can I change my account details?
Yes, you can update your shipping address, phone number, and password anytime by visiting the “Account Settings” section after logging in.
Shipping & Returns
What is your delivery time?
We usually deliver within 3-5 business days across Pakistan. You will receive a tracking link via email as soon as your order is dispatched.
Do you offer a return or exchange policy?
Yes, we offer a 7-day return and exchange policy if the product is unused and in its original packaging. Please contact our support team for assistance.
Are there any shipping charges?
We offer flat-rate shipping nationwide. The exact amount will be visible at checkout before you complete your purchase.